NovaDream Privacy Policy
Last updated: July 24, 2026
NovaDream is an AI creative app for generating stylized images and videos from user-selected photos, prompts, and templates. This Privacy Policy explains what information we collect, how we use it, how ads and analytics work, and how you can contact us about your data.
1. Who We Are
This Privacy Policy applies to the NovaDream mobile application, related services, websites, servers, and support channels (collectively, the "Service"). In this policy, "NovaDream," "we," "us," and "our" refer to the operator of the Service.
If you have any questions or requests about this Privacy Policy, contact us at trinhnguyenxuant7892@icloud.com.
2. Information We Collect
Content You Provide
- Photos, images, videos, prompts, template selections, and other materials you choose to upload or submit for AI generation.
- Generated images, generated videos, task status, task history, thumbnails, output URLs, and related creation metadata.
- Feedback, support messages, complaint categories, and any information you choose to include when contacting us.
Account, App, and Device Information
- Anonymous user identifiers, installation identifiers, session identifiers, authentication tokens, and app-scoped IDs used to operate your account and keep your credits, subscription state, and creation history available.
- Device and app information such as app version, build version, bundle identifier, iOS version, device model, language, region, time zone, carrier, screen size, CPU count, storage capacity, and storage availability.
- Apple Identifier for Vendors (IDFV). If you authorize tracking through Apple's App Tracking Transparency prompt, we may also process the Apple Identifier for Advertisers (IDFA). If you do not authorize tracking, the app is designed not to send IDFA for our own account setup requests.
Usage, Analytics, and Advertising Information
- App events such as app opens, onboarding completion, page views, template clicks, generate button clicks, upload start/success/failure, task creation, generation success/failure, paywall views, purchases, credit balance changes, ad requests, ad loads, ad impressions, ad clicks, ad failures, and ad dismissals.
- Experiment and configuration information such as app version group, A/B/C/D variant, review-mode match state, subscription state, credits balance, and advertising mode.
- Advertising data from ad networks, including ad unit, placement, impression, click, fill, error, and reward events.
Purchase and Subscription Information
- Apple in-app purchase and subscription transaction identifiers, signed transaction information, renewal information, product identifiers, subscription status, expiration status, restore status, and credit package purchase status.
- We do not collect or store your full payment card number. Payments and refunds are processed by Apple through the App Store.
3. How We Use Information
We use the information described above to:
- Provide AI generation features, including uploading selected assets, creating generation tasks, returning generated results, and displaying creation history.
- Create and maintain anonymous app sessions, authenticate requests, keep your credits and subscription benefits accurate, and restore purchases.
- Operate rewarded ads, banners, native ads, interstitial ads, and app-open ads, including reward validation and fraud prevention.
- Measure app performance, user behavior, ad performance, paywall performance, feature usage, errors, and business metrics.
- Improve templates, user experience, reliability, security, and content delivery.
- Respond to feedback, support requests, safety reports, and legal requests.
- Detect, prevent, and investigate fraud, abuse, unauthorized access, policy violations, and technical issues.
4. Photos, Videos, and Generated Content
NovaDream accesses your photo library only when you choose to select or save media and only after the relevant iOS permission is granted. Selected photos or videos may be uploaded to our servers or service providers so the requested AI generation can be performed.
Uploaded materials and generated results may be stored for a limited period or for as long as reasonably necessary to provide task history, downloads, support, abuse prevention, billing/credit records, and service reliability. You should only upload content that you have the right to use and that you are comfortable submitting for processing.
We do not sell your uploaded photos or generated content. We do not intentionally use your uploaded photos or generated content for personalized advertising. Unless we ask for and receive separate permission, we do not use your uploaded personal photos to train public AI models.
5. Advertising and Tracking
NovaDream may show ads, including banner, native, interstitial, rewarded, and app-open ads. We use advertising partners such as Google AdMob to request, deliver, measure, and improve ads.
If you authorize tracking through Apple's App Tracking Transparency prompt, advertising partners may use identifiers such as IDFA to provide personalized ads, attribution, fraud prevention, and measurement across apps and websites. If you deny tracking, ads may still be shown, but they may be less personalized.
You can manage tracking permission in iOS Settings. You may also use device-level ad personalization controls provided by Apple or relevant advertising partners.
6. Analytics and Third-Party Services
We use third-party services to operate, analyze, monetize, and improve NovaDream. These services may process information on our behalf or under their own privacy policies, depending on the feature used.
- Apple App Store and StoreKit for subscriptions, in-app purchases, payment processing, purchase validation, and restore purchases.
- Google AdMob for advertising, ad delivery, ad measurement, fraud prevention, and rewarded ad functionality.
- Google Firebase Analytics for app analytics, event measurement, audience analysis, and product performance reporting.
- Meta/Facebook SDK for app event measurement, attribution, subscription event reporting, and advertising measurement where permitted.
- Cloud hosting, API, storage, database, and AI processing providers that help us upload assets, create generation tasks, store results, authenticate sessions, and maintain service reliability.
Third-party providers may receive technical information such as IP address, device identifiers, app identifiers, device information, event data, ad interaction data, and crash or diagnostic information as needed to provide their services.
7. When We Share Information
We may share information in the following situations:
- With service providers that host, process, analyze, secure, or support the Service.
- With advertising and analytics partners to deliver ads, measure ads, prevent fraud, and understand app performance.
- With Apple and payment-related providers for in-app purchase processing, subscription validation, refunds, and restore purchases.
- When required by law, legal process, government request, or to protect rights, safety, security, and integrity.
- In connection with a merger, acquisition, financing, reorganization, or transfer of all or part of our business, subject to appropriate confidentiality or notice where required.
We do not sell your uploaded photos, videos, prompts, generated content, or payment information.
8. Data Retention
We retain information for as long as reasonably necessary to provide the Service, maintain your account state, keep creation history available, process purchases and credits, comply with legal obligations, resolve disputes, prevent abuse, and improve reliability.
Some data may be kept longer where required for security, fraud prevention, accounting, tax, legal compliance, backup, or dispute resolution. Local app data may remain on your device until you delete the app or clear the relevant device data.
9. Your Choices and Rights
- You can control photo library access in iOS Settings.
- You can control App Tracking Transparency permission in iOS Settings.
- You can cancel or manage subscriptions through your Apple ID subscription settings.
- You can restore eligible purchases from within the app where available.
- You can contact us to request access, correction, deletion, or other handling of personal information associated with your app account, subject to identity verification and applicable law.
To make a privacy request, email trinhnguyenxuant7892@icloud.com. Please include "NovaDream Privacy Request" in the subject line and include enough information for us to locate your account or request.
10. Security
We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Processing
Your information may be processed and stored in countries or regions other than where you live. Data protection laws may differ from those in your jurisdiction. When we transfer or process information internationally, we take steps designed to protect it in accordance with this Privacy Policy and applicable law.
12. Children's Privacy
NovaDream is not intended for children under 13 years old, or the minimum age required by applicable law in your region. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
13. Region-Specific Notices
Depending on where you live, you may have rights to access, delete, correct, restrict, object to, or receive a copy of certain personal information. You may also have the right to withdraw consent where processing is based on consent.
For California residents, we do not sell personal information as the term "sell" is commonly understood. Some advertising or analytics activities may be considered "sharing" or "targeted advertising" under certain privacy laws. You can limit tracking through iOS App Tracking Transparency settings and contact us with privacy requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will change the "Last updated" date above. If changes are material, we may provide additional notice in the app or by other reasonable means.
15. Contact Us
For questions, concerns, or privacy requests, contact us at:
trinhnguyenxuant7892@icloud.com